Paola Marie Lepatan

Florida International University MSM Student

“People will engage with marketing efforts if the brand is truly giving them something they want, whether that's information, entertainment, usefulness, or a point of view they recognize. But it starts with knowing who the brand's audience really is, rather than trying to manufacture authenticity for everyone. Not everyone has to care about your brand, and trying to appeal to everyone is often how brands end up with content that nobody particularly cares about.”